Last Updated: January 1, 2026
Kelvin Moves It (“we,” “us,” or “our”) operates the website https://kelvinmovesit.com/ (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, request a moving quote, or use our services. Please read this policy carefully. By using our Website or services, you agree to the practices described here.
If you have questions, contact us using the details at the end of this policy.
1. Information We Collect
We collect information you provide directly and information collected automatically.
Personal Information You Provide
When you request a quote, contact us, or book services, we may collect:
- Name
- Email address
- Phone number
- Mailing address (pickup and delivery locations)
- Details about your move (e.g., inventory, dates)
We do not collect payment information online; any payments are handled securely offline or through trusted third-party processors.
Automatically Collected Information
As you navigate the Website, we may collect:
- IP address
- Browser type and version
- Operating system
- Referring pages and visited pages
- Date and time of visits
We may use cookies or similar technologies for site functionality and analytics. You can manage cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Provide moving quotes and schedule services
- Communicate with you about your move or inquiries
- Improve our Website and services
- Comply with legal obligations
- Prevent fraud or misuse
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share information with:
- Service providers (e.g., email tools, analytics providers) who help operate our business and are bound by confidentiality
- Subcontractors or partners for moving services (e.g., additional crew), only as needed
- Legal authorities if required by law
We do not share information for marketing purposes without your consent.
4. Data Security
We take reasonable measures to protect your information, including encryption and secure storage. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We keep your information only as long as necessary for providing services, fulfilling requests, or complying with laws. Quote requests are typically retained for a reasonable period to follow up.
6. Your Privacy Rights
Depending on your location, you may have rights such as:
- Accessing or deleting your information
- Opting out of certain uses
- Correcting inaccuracies
For California residents under CCPA/CPRA: We do not sell or share personal information as defined by law. You have the right to know, delete, and non-discrimination.
To exercise rights, contact us below. We respond within applicable legal timeframes and may verify your identity.
7. Children’s Privacy
Our services are not for children under 13. We do not knowingly collect information from children under 13. Contact us if you believe we have such information.
8. Third-Party Links
Our Website may link to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy. Changes are posted here with the updated date. Continued use means acceptance.
10. Contact Us
For questions or requests:
Kelvin Moves It 5303 Northfield Rd Bedford Heights, OH 44146
Email: Use the contact form on our Website or request our privacy email.